Privacy Policy

How INTCIS Gov LLC collects, secures, and uses information for government and public-sector IT services.

INTCIS Gov LLC

Managed by INTCIS Inc
5900 Balcones Dr, Suite 100, Austin, TX 78731
Website: www.intcisgov.com

Introduction

INTCIS Gov LLC provides secure hosting, cloud infrastructure, disaster recovery, automation, and comprehensive IT services for government agencies and public-sector organizations. We are committed to maintaining the highest standards of data protection and privacy. This Privacy Policy outlines how we collect, use, protect, and handle information in the course of delivering our services. INTCIS Gov does not sell, trade, or use government data for commercial purposes. All data handling practices are designed to meet federal security standards and regulatory requirements.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when:

  • Submitting contact forms or service inquiries
  • Responding to Requests for Proposals (RFPs) or contracting processes
  • Creating accounts or registering for services
  • Communicating with our support or sales teams

This may include: name, email address, phone number, organization name, job title, and project-specific technical requirements.

Automatically Collected Information

When you visit our website or use our services, we may automatically collect technical information such as IP addresses, browser type, device information, access times, and pages viewed. This data is used for system monitoring, security analysis, and service improvement.

Hosting / Technical Data

For clients using our hosting, cloud, or managed services, we collect and process technical data necessary for service delivery, including server logs, performance metrics, security events, and system configuration data. This information is used solely for operational, security, and support purposes.

How We Use Information

We use collected information for the following purposes:

  • Responding to inquiries, proposals, and service requests
  • Evaluating and responding to Requests for Proposals (RFPs)
  • Providing, maintaining, and improving IT services and infrastructure
  • Monitoring system performance, uptime, and security
  • Detecting, preventing, and responding to security incidents
  • Ensuring compliance with contractual obligations and regulatory requirements
  • Communicating updates, security alerts, and service notifications
  • Billing and account managemen

Data Security

INTCIS Gov implements industry-leading security controls to protect all data, including:

  • CIS (Center for Internet Security) hardening standards for all systems
  • Multi-Factor Authentication (MFA) for administrative access
  • Encryption in transit (TLS 1.2+) and at rest (AES-256 or equivalent)
  • Cloudflare Web Application Firewall (WAF) and DDoS protection
  • Continuous monitoring, logging, and security event analysis
  • Regular vulnerability assessments and patch management
  • Least-privilege access controls and role-based permissions
  • Secure backup and disaster recovery procedures

Our infrastructure is designed to meet federal security standards and is continuously evaluated against emerging threats.

Data Sharing

INTCIS Gov does not sell or trade personal or government data. We may share information only in the following limited circumstances:

  • With Government Agencies: Data is shared with authorized government clients as necessary to fulfill contracted services
  • With Subcontractors: Trusted subcontractors or service providers working under Non-Disclosure Agreements (NDAs) and security requirements
  • With Cloud Providers: Infrastructure partners (e.g., cloud hosting providers) bound by security agreements and federal compliance standards
  • Legal Obligations: When required by law, court order, or legal process, or to protect the rights, property, or safety of INTCIS Gov, our clients, or others

All data sharing is conducted under strict confidentiality and security requirements.

Government Data Protections

All data provided by government agencies and public-sector clients remains the property of the agency. INTCIS Gov does not:

  • Use government data for marketing or commercial purposes
  • Share agency data with third parties for analytics or advertising
  • Use client data to train machine learning models or AI systems
  • Retain data beyond contractual or regulatory requirements

Agency data is handled in strict accordance with federal regulations, including FedRAMP, FISMA, and other applicable standards. Data sovereignty and access controls are maintained per contractual agreements.

Data Retention

We retain data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law or contract:

  • Contact and inquiry data: Retained for up to 3 years unless an ongoing relationship exists
  • Client service data: Retained for the duration of the contract, plus up to 7 years for audit and compliance purposes
  • Security logs: Retained for 1-3 years depending on log type and regulatory requirements
  • Backup data: Retained per disaster recovery schedules, typically 30-90 days unless longer retention is required

Upon contract termination, client data is securely deleted or returned per contractual terms.

Rights of Agencies / Customers

Government agencies and customers have the right to:

  • Access data we hold about them
  • Request correction of inaccurate or incomplete data
  • Request deletion of data (subject to legal and contractual obligations)
  • Restrict or object to certain processing activities
  • Receive data in a portable format (where technically feasible)

To exercise these rights, please contact us using the information provided below.

Updates to This Policy

INTCIS Gov may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We will post the updated policy on our website with a revised “Last Updated” date. For significant changes affecting government contracts, we will provide direct notification to affected agencies.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info@intcisgov.com
Address: 5900 Balcones Dr, Suite 100, Austin, TX 78731

Last Updated: November 17, 2025