Managed secure file transfer engineered for the enterprise.
INTCIS designs, integrates and operates secure SFTP platforms for commercial and government organizations — from managed hosting to Oracle, ERP and legacy application integration.
Secure SFTP plans built for every stage of enterprise scale.
Transparent pricing for managed secure file transfer, with optional Linux operations, encryption and 24/7 support.
Starter Secure SFTP
Secure managed SFTP for small teams with essential controls built in.
Subscribe — $99/mo- Secure SFTP hosting
- Up to 5 users
- 100 GB secure storage
- SSH key authentication
- Daily backups
- SSL/TLS encrypted transfers
- Email support
- Basic monitoring
Professional Secure SFTP
Workflow automation, encryption and managed Linux operations for growing enterprises.
Subscribe — $299/mo- Everything in Starter
- Up to 25 users
- 1 TB secure storage
- Automated file workflows
- PGP encryption support
- IP allowlisting
- Audit logging
- Managed Linux server support
- Priority support
- Disaster recovery options
- Enterprise monitoring
Enterprise Secure Transfer Platform
Dedicated, multi-region, government-grade secure transfer platform with full managed support.
Contact Sales- Dedicated infrastructure
- High availability architecture
- Multi-region deployment
- Compliance support
- Government-grade secure transfer platform
- SIEM/SOC integration
- Advanced cybersecurity controls
- Managed enterprise support
- Custom onboarding
- Secure API integrations
Secure SFTP integration for Oracle, ERP and legacy enterprise systems.
INTCIS provides secure SFTP integration services for enterprise and legacy applications across commercial and government environments — from Oracle HCM and FSCM to PeopleSoft, Siebel and custom Linux applications.
Supported Enterprise Platforms
Our integration services
Managed Operational Support
End-to-end secure file transfer integration with managed operational support.
Day-to-day secure SFTP operations, monitoring, and automation.
INTCIS provides ongoing operational support that keeps your secure file transfer environment healthy — covering monitoring, fixes, integrations, key replacement, scripting, automation, and notifications.
Day-to-Day Monitoring
Continuous monitoring of SFTP servers, queues, transfers, and partner endpoints with real-time alerting.
Operational Fixes & Incident Response
Rapid triage, root cause analysis, and remediation of failed transfers, connectivity issues, and integration errors.
Enterprise SFTP Integration
Onboarding new trading partners, configuring endpoints, and integrating with Oracle, ERP, banking, and legacy systems.
PGP & SSH Key Lifecycle
PGP key generation, scheduled replacement, SSH key rotation, partner key exchange, and secure key storage.
Scripting & Automation
Bash, Python, and Ansible automation for transfer workflows, file routing, validation, archival, and clean-up.
Email & Alert Notifications
Configurable success, failure, and SLA-based notifications to operations, partners, and business stakeholders.
Audit Logging & Reporting
Centralized audit trails, transfer logs, and compliance-ready reports for security and regulatory reviews.
Proactive Health Checks
Scheduled validation of certificates, key expirations, disk space, and partner connectivity before issues occur.
Defined response times, support hours, and escalation paths.
INTCIS managed SFTP operations are backed by clear service level agreements covering availability, response time targets by severity, support coverage windows, and a documented escalation path.
Standard Support
Mon-Fri, 8:00am-6:00pm CT
Business-hours coverage for change requests, integrations, and non-urgent operational tasks.
Extended Support
Mon-Sun, 6:00am-10:00pm CT
Extended coverage for production transfer schedules, partner onboarding, and cross-region operations.
24/7 Critical Support
24 x 7 x 365
Round-the-clock on-call response for Severity 1 incidents on Enterprise Secure Transfer Platform plans.
Response Time SLAs by Severity
| Severity | Description | Response Time | Resolution Target |
|---|---|---|---|
| Sev 1 — Critical | Production SFTP outage, data loss risk, or full transfer failure impacting business operations. | 15 minutes (24/7) | 4 hours |
| Sev 2 — High | Partial service degradation, repeated transfer failures, or expired keys/certificates blocking partners. | 1 hour (business hours) | 8 business hours |
| Sev 3 — Medium | Single-partner issue, non-blocking errors, scheduled key rotation, or scripting requests. | 4 business hours | 2 business days |
| Sev 4 — Low | General questions, documentation, enhancement requests, or planned change windows. | 1 business day | Scheduled |
Escalation Path
Tier 1 — Operations Desk
Initial triage, monitoring alerts, ticket intake, and known-issue remediation by the INTCIS managed operations team.
Tier 2 — SFTP & Integration Engineers
Deep diagnostics, cross-platform integration, PGP/SSH keys, scripts, automation pipelines, and partner connectivity.
Tier 3 — Senior Architects & On-Call Lead
Architecture-level incidents, cross-platform integration failures, and recovery coordination across Oracle, ERP, and banking systems.
Tier 4 — Engagement & Executive Escalation
Account leadership and executive sponsor engagement for sustained Sev 1 incidents or contractual SLA review.
Contact & Escalation
Active Production Outages
For active production incidents, contact the INTCIS operations desk by email and request escalation per severity.
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Operations Email: sales@intcis.com
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Operations Phone: (713) 364-5543
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After-Hours: 24/7 on-call rotation for Enterprise plans
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SLA Reviews: Quarterly service reviews and reporting
SLA targets shown are representative for managed SFTP engagements. Final SLAs, coverage windows, and escalation contacts are defined in each customer’s signed service agreement.
SMB / CIFS Enterprise File Share Integration
INTCIS provides secure SMB/CIFS integration services for enterprise file sharing environments, Windows-based file servers, hybrid Linux/Windows infrastructure, and legacy application platforms.
Hybrid Secure Transfer Architecture
INTCIS helps organizations integrate SMB file shares, SFTP platforms, SSH key-based authentication, and PGP encryption into unified enterprise file transfer solutions supporting banking, healthcare, logistics, government, and enterprise operational environments.
Trusted across regulated and mission-critical industries.
INTCIS has supported integrations and enterprise technology services across the sectors that demand uptime, security and compliance.
Commercial Banking
Healthcare
Government Organizations
Logistics & Supply Chain
Enterprise IT Vendors
Managed Enterprise Environments
Operational governance grounded in ITIL practice.
INTCIS follows ITIL-based operational and service management practices to deliver predictable, secure and well-governed enterprise technology operations.
Service reliability
Secure change management
Incident management
Enterprise operational governance
Infrastructure lifecycle management
Automation standards
Continuous operational improvement
Enterprise support processes
Ready to modernize your secure file transfer?
Talk with an INTCIS advisor about managed SFTP, enterprise integration, or a government-grade secure transfer platform.